An opportunity to boost the UK’s economy and improve its public services in the coming age of agentic AI could be at risk if too many organisations remain ‘stuck in neutral’ on AI, according to new research commissioned by Microsoft.
The study, led by Dr Chris Brauer at Goldsmiths, University of London, reveals that the highest performing businesses and most productive public sector organisations have a clear AI strategy in place and are preparing for the next wave of the technology – agentic AI.
However, the report describes an ‘AI divide’ emerging within the UK economy. Whilst half of organisations have a clear AI strategy and the skills to implement it, a similar proportion do not, which is a lost opportunity to boost economic growth and improve public services across the UK.